Privacy & GDPR

This page explains which information is used on the MB GARAGE website, why it is used and how to contact us about your personal data.

Who is responsible for your data?

MB GARAGE, 41 boulevard Gustave Chancel, 06600 Antibes, is responsible for processing the requests received on this site. For any questions: mbgarage.fr@gmail.com.

Your requests and estimates

Depending on the service used, you provide your name, a phone number or email, your vehicle, the work requested and your message. This information is used to reply to your request and to prepare an estimate, a quote or an appointment. This processing is based on pre-contractual measures taken at your request. Fields marked as required are necessary to process the form; other details are optional.

Registered requests are accessible to the owner in the workshop area. They are removed from tracking after 90 days and deleted the next time a request is received or this area is viewed. Quotes and invoices issued afterwards are subject to separate processing, with their own retention obligations.

The adviser and AI calculations

When you ask a question or launch an automatic calculation, the information entered about your vehicle, the work and the context of the exchange is sent to the OpenAI API service. Avoid entering personal or confidential information that is not necessary for your request.

The answers are indicative: they do not constitute a final diagnosis, an accepted quote or a confirmation of an appointment. The work and its price are confirmed with the workshop. You can also contact us directly by phone or message.

The site does not keep a permanent chat history, unless you choose to attach the exchange to a saved request. Storage of responses by the provider is disabled; however, its security logs may be retained in accordance with its terms.

A technical search may transmit the vehicle details and requested operations to the search engine used by OpenAI. Technical results and their sources are reused for up to seven days. Workshop-approved records are kept until they are changed or deleted.

Cookies, drafts and click tracking

Your browser stores some settings and drafts to make the site easier to use. The calculator draft is reused for up to 24 hours in the same tab. You can clear it with “Start again”. The draft of a question stays in the tab session.

Click measurement stays off unless you agree. If enabled, we keep daily totals by action, contact channel, general visit source and site language for 90 days. These counters contain no enquiry text, full page URL or visitor identifier. After you agree, the general source is remembered in this tab for up to 30 minutes of inactivity. You can change your choice using “Privacy preferences” at the bottom of the page.

No Google Ads or Meta advertising pixel is enabled on this site. The general source of a visit, indicated in the link used, may accompany a form sent to the workshop; no individual advertising identifier is collected in this form.

Heatmaps and session replays with Microsoft Clarity

With your separate consent, Microsoft Clarity analyses clicks, scrolling and journeys on public pages to improve the site. Microsoft receives technical and browsing data, including pages viewed, interactions, device type and IP address, and uses analytics cookies (_clck and _clsk). No advertising consent is transmitted.

Input fields, conversations, summaries and estimates are masked in replays. Enquiry texts are excluded from analytics events and captured links. Tracking is excluded from the workshop workspace and private links. Clarity does not load before consent; previous consent to click counters is not sufficient.

You can withdraw consent in “Privacy preferences”. Withdrawal removes accessible Clarity cookies on this site and reloads the page to stop collection; it does not delete data already received. Microsoft may process this data outside the European Economic Area. See Microsoft information for retention periods and safeguards.

Microsoft privacy ↗ · Microsoft Clarity FAQ ↗

Messaging, map and providers

When a reference is prepared for messaging, the summary and vehicle details are temporarily stored on our server, even before you send the message. The reference expires after seven days; the associated data is deleted the next time this service is used after expiry. This preparation does not mean an enquiry has been sent to the mechanic or an appointment reserved.

The WhatsApp and Telegram buttons prepare an exchange with the workshop. Check the summary before sending it in the chosen app. These services apply their own privacy policies.

Google Maps stays off until you allow it. You can accept the map separately from statistics. Enabling it connects your browser to Google, which may receive your IP address and use cookies or other trackers. Withdrawing consent stops loading the map on this site; it does not erase data Google has already received. The address and directions link remain available without the embedded map. See the Google privacy policy.

The site and its database are hosted on a Hostinger virtual private server. Automatic processing of questions involves the OpenAI API and its providers. Processing may take place outside the European Economic Area depending on the configuration of these services. See information on the OpenAI privacy and its data processing agreement. You can contact us for details on providers and the applicable safeguards.

Site reviews and security

The names, avatars and review excerpts shown come from public Google reviews, with a link to their source. They are used to present customer experiences. To request a correction or removal of an item reproduced on our site, write to us.

To limit abuse, the site uses technical counters based on an IP address fingerprint, renewed daily. The IP address is not stored in plain text in these counters. They expire after 24 hours at most and are deleted on subsequent requests. This processing is based on our legitimate interest in protecting the site’s operation.

Your choices for statistics, Microsoft Clarity and Google Maps are kept for up to 180 days. After expiry these services stay off until you consent again. You can accept all, reject all or choose each service separately.

Your rights and contact

You can request access, rectification or erasure of your data and, depending on the applicable conditions, restriction or portability, or object to processing. You can withdraw your consent to click tracking at any time, without affecting processing already carried out.

To exercise your rights, write to mbgarage.fr@gmail.com stating your request and the information needed to find the relevant exchange. You may also submit a complaint to the CNIL.

Updated: 18 September 2026.